We charge a flat rate for shipping regardless of how much you order. Shipping is $9 to metropolitan areas and $27 for rural addresses.
We'll have your order processed within 24 hours and delivery time should be 2-3 business days within VIC and 3-5 business days for the rest of metro Australia. Rural shipping times vary greatly, contact us if you would like an estimated shipping time for a rural address.
Please note that we do not ship to PO Boxes.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
All prices are in AUD.